Integration
Five integration methods are available in the custom agent system.
Methods | Description |
|---|---|
Connect your chat agent with thousands of apps using WhatsApp | |
Messenger | Connect your chat agent with thousands of apps using Messenger |
Zendesk | Connect your chat agent with thousands of apps using Zendesk |
ZohoDesk | Connect your chat agent with thousands of apps using ZohoDesk |
Salesforce | Connect your chat agent with thousands of apps using Salesforce |
__TABLE_CAPTION__Table: Integration Methods Available in Unstructured Agent__TABLE_CAPTION__
Figure: Integration Methods in the Unstructured Agent
WhatsApp Credentials | Description |
|---|---|
Name | Enter a suitable name |
Meta App ID | Add the Meta app ID |
Meta App Secret | Add the Meta app secret |
Verify Token | Add the verify token |
Table: Required Credentials to Connect WhatsApp
Buttons | Description |
|---|---|
Connect | Connect with WhatsApp |
Cancel | Cancel the connection process |
Disconnect | Disconnect WhatsApp |
Table: Buttons in WhatsApp Integration
Figure: Connect to WhatsApp Popup
Figure: Connected WhatsApp After Clicking Forward Arrow
Messenger
Messenger Credentials | Description |
|---|---|
Name | Enter a suitable name |
Meta App ID | Add the Meta app ID |
Meta App Secret | Add the Meta app secret |
Verify Token | Add the verify token |
Table: Required Credentials to Connect Messenger
Buttons | Description |
|---|---|
Connect | Connect with Messenger |
Cancel | Cancel the connection process |
Disconnect | Disconnect Messenger |
Table: Buttons in Messenger Integration
Figure: Connect to Messenger Popup
Figure: Connected Messenger After Clicking Forward Arrow
