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Atenxion Platform

User Profile in Account Settings

Under the Profile tab, user can edit Name (Your display name), but you can only view Email and Deployment ID. Moreover, user can also change the password and enable or disable 2FA. 

User Profile Details Interface of Account Settings
Figure: User Profile Details Interface of Account Settings


4.1.1. Change Password 

To change the password, click on the Change Password button, then type in Old Password, New Password and Confirm new password. Then click Update password and the Successful box will appear at the bottom right corner. 

Update Password Pop Up of Change Password of Account Setting
Figure: Update Password Pop Up of Change Password of Account Setting
Update Password Successful Message
Figure: Update Password Successful Message


4.1.2. Enable 2FA 

To log in with two-factor authentication (2FA) on the Atenxion Platform, users must first enable 2FA under the Profile setting of Settings section, so a verification code can be provided during login. 

Enable two-factor authentication (2FA) in Settings of Atenxion Platform
Figure: Enable two-factor authentication (2FA) in Settings of Atenxion Platform
Different Two-Factor Authenticator Methods in Atenxion Platform 
Figure: Different Two-Factor Authenticator Methods in Atenxion Platform


4.1.2.1. Sign in with Authenticator App 

The user can use an authenticator app such as Google Authenticator, Microsoft Authenticator, or similar apps for signing in to Atenxion Platform.  

How it works: With the Authenticator App, scan the QR code displayed on the screen using your authenticator app (e.g., Google Authenticator).  

The app will generate a time-based verification code (6-digit). Enter the generated code to complete the setup in Atenxion Platform. This code will expire in 30seconds.  

QR Code to scan with the Authenticator App
Figure: QR Code to scan with the Authenticator App
Showing to enter the 6-digit Code from the Authenticator App 
Figure: Showing to enter the 6-digit Code from the Authenticator App
Showing Backup Codes that can be accessed the User’s Account 
Figure: Showing Backup Codes that can be accessed the User’s Account


A successful message box will appear. Save the backup codes in a safe place so that the user can use them to access the account if this user loses access to the authenticator app.  

Showing the Status “SECURED” After Setting Up 2FA with Authenticator App
Figure: Showing the Status “SECURED” After Setting Up 2FA with Authenticator App


4.1.2.2. Sign in with Email 

The user can receive verification codes via the registered email address for signing in to Atenxion Platform.  

How it works: With Email, a verification code is sent to the user’s email for clicking Email during login. This code will expire in 10 minutes.  

Showing a Success Message for entering a Verification Code to the User’s Email
Figure: Showing a Success Message for entering a Verification Code to the User’s Email
Showing Backup Codes that can be accessed the User’s Account 
Figure: Showing Backup Codes that can be accessed the User’s Account


After that, save the backup codes in a safe place so that the user can use them to access the account if this user loses access to the user’s email.  

Figure: Showing the Status “SECURED” After Setting Up 2FA with Email 
Figure: Showing the Status “SECURED” After Setting Up 2FA  with Email