General
Section Name | Description |
|---|---|
Overview | Update the agent name (agent type and AI model fields are non-editable) |
Agent Model and Access | Update Public URL access and response temperature |
Message and Conversation | Add initial message, predefined messages, default language, and predefined voice for audio responses |
Connect | Choose either HTML or JSX code based on preferences |
Danger Zone | Delete the entire created agent |
__TABLE_CAPTION__Table: Sections Available in the General Settings__TABLE_CAPTION__
Overview
Fields | Description |
|---|---|
Agent Name | Update the agent's name (maximum 30 characters) |
Agent Model | Display the selected model (not editable) |
Table: Fields in the Overview Section of General Settings
Figure: Overview Section in General Settings
Agent Model & Access
Fields | Description |
|---|---|
Public URL Access | Allow users to enable public URL access for external agent access |
Temperature | Adjust how the agent responds to queries. Default Value: 0.6. For more creativity: Increase the value up to diverse (1). For less creativity: Decrease the value down to focused (0) |
__TABLE_CAPTION__Table: Fields in the Agent Model and Access Section of General Settings__TABLE_CAPTION__
Figure: Agent Model and Access Section in General Settings
Message & Conversation
Fields | Description |
|---|---|
Initial Message | Enter the welcome message that displays at the beginning of the agent session |
Predefined Messages | Add questions that display at the beginning of the conversation to allow users to quickly start with predefined messages |
Language | Set the default language for user interactions |
Default Agent Voice | Select a predefined voice for audio responses from your agent |
__TABLE_CAPTION__Table: Fields Available in the Message & Conversation Section of General Settings__TABLE_CAPTION__
Figure: Message & Conversation Section in General Settings
Connect
Options | Description |
|---|---|
SCRIPT | SCRIPT SRC code to embed on the website |
HTML | HTML code to embed on the website |
JSX | JSX code to embed on the website |
Table: Options to Embed on Websites in General Settings
Figure: Example HTML Code to Embed on Websites in General Settings
Figure: The Chat Widget Panel
Enterprise Chat Panel
Enable public URL access for external agent access.
Figure: Example Public URL to Embed on Websites in General Settings
Figure: The Enterprise Chat Panel
Delete Agent
Figure: Delete Agent Section in General Settings
Buttons | Description |
|---|---|
Cancel | Cancel the agent deletion |
Yes, delete | Delete the agent. The system displays a success message and removes the agent from the created agents list |
__TABLE_CAPTION__Table: Buttons in the Delete Agent Confirmation Box__TABLE_CAPTION__
Figure: Delete Agent Confirmation Popup Box
